Ebix CRM
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Ebix CRM Billing & Administration


Expanding Your System
If you are interested in adding another user or module to your system, please contact Sales at
(800) 777-9188 or sales@ez-data.com. They will be glad to assist you and help explain the different products we offer.

Other Changes to Your System
Should you need to make other changes to your system, you may e-mail the request to crmbilling@ebix.com. These requests must come from the Registered User. To ensure timely and accurate processing, please include the name of the specific users to be removed. Please note that all changes must be written requests and can take up to 30 days to process. Upon completion, a confirmation email will be sent to the Registered User.

Payment Information
To change the method of payment for your system, please complete one of the following applicable forms and fax it to (866) 422-0259:

- Pre-Authorized Checking (pdf)

- Pre-Authorized Credit Card (pdf)

- Pre-Authorized Credit Card - Canada (pdf)

General Billing Inquiries
For general billing inquiries (to request a copy of your most recent invoice, assistance completing the PACC Form, etc.) please email crmbilling@ebix.com. For immediate assistance, you may call
(626) 585-3505 during our normal business hours which are Monday through Friday 8:00am to 4:00pm PST. The department is closed on most major holidays.

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